Refund policy

We hope you love your Valamor pieces. If you need to request a return, please contact us within 7 days of delivery. Items must be unworn, unused, and returned in their original packaging.

For hygiene reasons, earrings are final sale unless they arrive damaged or defective.

Shipping charges are non-refundable, and customers are responsible for return shipping unless the item received was damaged, defective, or incorrect.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include photos so we can make it right.

Returns sent without prior approval may not be accepted.